Workflow & CRM fixes · Melbourne
I fix broken CRM, Stripe, Firebase and internal workflows for Melbourne teams in 48 hours.
Broken Stripe webhooks, missing CRM records and silent automations push teams back into spreadsheets. I diagnose and repair workflow, CRM, Firebase and payment plumbing for Melbourne teams—usually within a 48-hour fixed-price rescue window once scope is agreed.
Fixed-price from A$699 · Usually a 48-hour rescue window once scope is agreed · Remote-friendly with Melbourne-based delivery
When payments fail, data goes missing or automations silently break, your team ends up back in spreadsheets and manual admin. I diagnose and repair the digital plumbing behind your CRM, payment and internal tools so your systems quietly work again.
WHO THIS IS FOR
I work with Melbourne-based organisations who rely on digital systems but don't have a full-time engineering team:
- Clinics and health practices with broken intake forms and booking handoffs
- Nonprofits with donor CRMs, payment flows or portals
- Tradies and contractors with messy quote-to-invoice admin
- Local service businesses (gyms, beauty, cleaning, coaching)
- Agencies that need overflow help on Stripe/Firebase work
- Founders with half-working Firebase/Stripe setups
PROBLEMS I COMMONLY FIX
- Failed or duplicated Stripe payments and charges
- Webhooks that don't fire, or fire multiple times
- Data not syncing correctly between forms, CRMs and internal dashboards
- Firebase/Firestore data models that make reporting or changes painful
- Cloud Functions that are flaky, unlogged or hard to debug
- Manual double-handling because automations are half-finished or broken
HOW THE 48-HOUR RESCUE WORKS
- You email a short description of the problem, plus any screenshots or error messages.
- I reply with clarifying questions and a suggested package (or let you know if it's outside scope).
- Once confirmed, I start within an agreed 48-hour window and keep you updated as I diagnose and fix.
- We validate the fix together and decide on any follow-up improvements.
If your needs are closer to a full rebuild or new system, I also design and build custom CRM and integration projects.
WHAT IMPROVES AFTER THE FIX
- Payments and webhooks behave predictably again—fewer surprise duplicates or silent failures
- CRM and internal dashboards reflect the same source of truth your team expects
- Less manual spreadsheet repair and fewer “we are not sure what happened” incidents
- Melbourne-based · AEST-friendly
- Reply within one business day
- Fixed-price options where scope allows
- You own the data, code and systems
FAQ
- How much does a workflow or CRM fix cost in Melbourne?
- Fixed-price rescues typically start from around A$699 once scope is clear, with a 48-hour window after access is agreed. Exact tier depends on complexity—Stripe-only vs multi-system CRM and Firebase.
- What is included in the 48-hour workflow rescue?
- After we agree access, scope and a package tier, I focus on diagnosing the root cause, implementing a targeted fix, and validating behaviour with you or against test data. It is not a full rebuild—if that is what you need, we discuss a phased dashboard or integration project instead.
- Can you fix Stripe webhooks and duplicate charges?
- Yes—Stripe payment flows, webhooks, idempotency issues and reconciliation gaps are common requests. I trace events end-to-end (checkout, portal, functions, CRM) so the fix matches how your business actually charges customers.
- Do you work with Firebase and Retool together?
- Often. Firestore as the operational store, Cloud Functions for automation, and Retool for internal dashboards is a frequent combination. I can also work with other stacks if you tell me what you run today.
- What if you discover the architecture is the problem?
- I will tell you early. Sometimes a tactical patch is the wrong investment; in that case I outline options—continued fixes, a contained rewrite, or a move toward an owned-data dashboard—and you choose how to proceed.
- Do you only work with Melbourne businesses?
- Melbourne is home base and many clients are local, but I also support remote teams when time zones and access work. The same fixed-price tiers apply once scope is clear.
Tell me what broke
Include the tools involved (Stripe, Firebase, CRM, etc.), what you expected to happen, and any error text or screenshots.
- I confirm fit and suggest a fixed-price tier—or say no if it needs a different specialist.
- After a quick call or async alignment, I work inside the agreed 48-hour window.
- You get the fix, validation notes, and options for hardening or follow-up.