Stripe renewals that finally match the CRM
Webhook repair, duplicate member cleanup and read-only subscription fields so a Melbourne gym desk stopped living in two tabs for every check-in.
Read case study →Donors · reporting · Melbourne
Donor data, receipts and reporting in one place, not five portals and a spreadsheet.
Charities and nonprofits juggle donor CRMs, Stripe or payment portals, receipting, compliance reporting and volunteer ops, often with pledges, transactions and campaigns living in different systems. I build owned donor infrastructure and dashboards (Firebase, Stripe, Retool, automation), plus fixed-price rescues when a payment or sync path breaks.
Phased dashboard builds after discovery · Ongoing support from around $700/month available
- Melbourne-based · AEST-friendly
- Reply within one business day
- Fixed-price options where scope allows
- You own the data, code and systems
COMMON PAIN POINTS
Pledges vs payments do not reconcile
Donations land in Stripe or a portal while pledges and campaigns live elsewhere, finance spends hours matching before month-end.
Receipting and donor records drift
Receipts, refunds and updates do not reliably flow back to the CRM your team actually uses.
Board and grant reporting is painful
Leadership needs one view of campaigns, revenue and ops, but exports from multiple tools get assembled by hand.
Compliance and access are stressful
Sensitive donor data spread across SaaS logins without clear ownership or audit-friendly workflows.
TOOLS YOU PROBABLY USE
- Stripe
- Firebase
- Retool
- Donor CRMs
- Typeform
- Mailchimp
- Xero
- Cloud Functions
WHAT IMPROVES
- Single operational view for donors, finance and campaigns
- Reliable Stripe and portal sync into an owned system of record
- Less spreadsheet reconciliation before board packs
- Fixed-price rescue when something breaks before a bigger build
RECOMMENDED PATH
Start with Internal dashboards & owned data, or one of the related offers below.
- Internal dashboards & owned dataOne dashboard and database you own, with integrations from the tools you already use.Learn more →
- Workflow & CRM fixesFixed-price rescue work for broken Stripe, Firebase, CRM and internal workflows.Learn more →
- AI admin & CRM supportOngoing help owning forms, CRMs, automations and reports, from $700/month.Learn more →
RELEVANT WORK
Donor pledges, payments and dashboards in one owned layer
Firestore plus Cloud Functions and Retool so finance, fundraising and leadership share one operational picture instead of pre-board spreadsheet surgery.
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Composite patterns from Melbourne service businesses: credible marketing pages, working enquiry flows, and CRM or inbox handoff staff can trust.
Read case study →SELECTED BUILDS
HOW WE START
- Email what hurts, which tools you use, and what “done” looks like.
- Short call or async alignment, I confirm fit and rescue vs build.
- Written next step: fixed-price rescue, phased dashboard, site, or retainer.
FAQ
- Have you worked with Australian charities before?
- Yes, including donor CRM, call-centre tools and internal dashboards with Firebase, Stripe and automation. Read an anonymised case study, or I can walk through live patterns on a call without sharing confidential data.
- Can you do fixed-price rescue work for nonprofits?
- Often. Broken payment flows, webhooks or donor sync issues are common fixed-price rescues from around A$699 once scope and access are agreed. Larger CRM and dashboard builds are phased with written discovery.
- Do you help with ongoing admin after a build?
- Yes, monthly retainers from around $700/month for forms, CRM hygiene, automations and reports, so your team is not left maintaining glue code alone.
Tell me about your donors and systems
Share the tools you use, what hurts in reconciliation or reporting, and any deadlines (e.g. campaign launch, audit).
- I reply with clarifying questions or an honest “not a fit.”
- If we align, we book a short call or move straight to a written proposal.
- You always get a clear next step, fixed price, phased build, or retainer.