Custom CRM & integrations · Melbourne

Custom CRM systems and integrations for teams who've outgrown spreadsheets.
I design and build CRM ecosystems, internal tools and integrations that match the way your organisation actually works. From donor management and operations dashboards to payment flows and automations, the focus is on clarity, reliability and long-term maintainability.
TYPICAL USE CASES
- Donor and supporter CRMs for nonprofits
- Internal tools for operations and support teams
- Dashboards for leadership reporting and analytics
- Systems that connect payments, forms and databases
- Portals that let external partners or clients self-manage data
PROJECT APPROACH
- Discovery: understand your data, existing tools and where work is getting stuck.
- Design: map the information architecture, data model and key workflows.
- Build: implement the CRM, internal tools and integrations in small, testable pieces.
- Rollout: support pilots, migration and training so the system actually gets used.
- Evolve: iterate once you've seen how people really work in the new environment.
NEXT STEPS
If you're at the point where generic CRMs, spreadsheets or stitched-together tools are creating more friction than value, I'm happy to review your current setup and outline what a tailored system could look like.
Share your current setup→